Interactive Web Strategies

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Context Help

If you lose your way inside our Control Panel, the very first thing you should do is press the Help button, which is visible on each and every page. A context menu will show up. It includes in-depth info about all the operations that you can perform on the given page. Each context menu shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast selection of how-to videos describing how to use our web hosting Control Panel. They're designed for those of you who want to see how things are getting done rather than just reading articles. In this way, everyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't find the answer you need, explore our comprehensive FAQ database, which comprises questions asked by actual individuals and provides practical solutions. We periodically "revamp" our Frequently Asked Questions database with new entries in an attempt to cover all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the FAQ database either, you can contact our great team of technical support engineers available 24/7/365 and ready to help you with any question. Each trouble ticket you submit will be responded to in less than 1 hour (the average response time being only 20 minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 137265

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com